About us

Superior Productions Corp®

FOUNDED IN 1998

Superior Productions Privacy Policy Notice
Last updated: Sept 24, 2022.

Customer Information and privacy is an important part of our business.  We are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described in this Privacy Notice.  By using Superior Productions Products and Services, you are consenting to the practices described in this Privacy Notice.

Personal information collected
We collect your personal information in order to provide and continually improve our products and services.  We receive and store any information you provide in relation to Superior Productions Corp Services.  Including information about your interaction with products, content and services.

Website
Cookies and other unique identifiers are used.  We obtain certain types of information when your web browser or device accesses Superior Productions Services and other content served by or on behalf of Superior Productions on other websites.

Cameras
Our physical locations and stores may use cameras, computer vision, sensors, and other technology to gather information about your activity in the store, such as the products and services you interact with.

Product & Services
Products or services purchased or browsed in our stores.  Downloads, streaming, views, or used content on a device or through a service or application on a device.

Profile
Profile details and contacts to communicate with us by phone, email, text, chat, etc.  Personal description and photograph in Profiles.

Customer Service
Configure accounts, settings, and provide access permissions.  Complete payments, communication, and information used to process products and services.  Identifying information such as your name, address, and phone numbers.  Login, email address, and passwords.  Payment information, age, and location information.  IP address, Wi-Fi credentials, and documents regarding identity, including Social Security and driver’s license numbers.  Membership details, people, addresses, and phone numbers listed in your Addresses. email addresses of your friends and other people.

Content of reviews and emails to Superior Productions.  Voice recordings when you speak to Superior Productions.  Images and videos collected or stored in connection with Superior Productions Services.  Personal, corporate, and financial information.  In addition, credit history information required to process Superior Productions products and services.  Device log files and configurations.  Product, account, and personal details to develop or improve products or services.

Provide information in your account to purchase, repair, and deliver services.  Purchase history to offer additional products or services.  Personal details to order products and services.  Complete a questionnaire, a support ticket, or a contest entry forms.  Upload or stream images, videos, music, playlist or other files to Superior Productions Streaming, E-Commerce, or education products and services.  Provide personal details to participate in Discussion Boards or other community features.

The internet protocol (IP) address used to connect your computer to the internet, and location of your device or computer.  Version and time zone settings.  Content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider.  Purchase and content use history, which we sometimes aggregate with similar information from other customers to create features like Top Sellers.

Device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures.  Information about uploaded images and files such as the file name, dates, times and location of your images.  Setting preferences and backup information, device location running an application.  The full Uniform Resource Locator (URL) clickstream to, through, and from our websites, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs.  We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical informatio

Third party services
Use of third parties to develop and supply products, complete and render services, repairs, obtain advice, improvements, etc.  Update delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily.  Account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services.  We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers.  Information about your interactions with products and services offered by our subsidiaries.  Credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.  We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.

We make available to you services, products, applications, or skills provided by third parties.  You can order products from third parties through our stores, download applications from third-party application providers from our App Store, and enable third-party skills.  We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links including paid listings and links, processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

Accessible Information
You can access your information, including your name, address, payment options, profile information, Prime membership, household settings, and purchase history in the “Your Account” section of the website.  Status of recent orders including subscriptions, your complete order history, personally identifiable information including name, email, password, and address book.  Payment settings including payment card information, promotional certificate and gift card balances, and 1-Click settings.  Email notification settings including Product Availability Alerts, Delivers, Special Occasion Reminders and newsletters.  Recommendations and the products recently viewed that are the basis for recommendations and Improvement recommendations.  Shopping lists and gift registries including Wish Lists and Baby and Wedding Registries.  Content, devices, services, and related settings, and communications and personalized advertising preferences.  Content that was recently viewed.  Voice recordings associated with your account.  Profile including product Reviews, Recommendations, Reminders and personal profile.

Seller can access account and other information, and adjust your communications preferences, by updating your account.  Authors can access your account and other information, and update accounts.  Developers can access account and other information, and adjust your communications preferences, by updating account.

We use personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.  Provide, troubleshoot provide functionality, analyze performance, fix errors, and improve the usability and effectiveness.  We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.

Use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Superior Productions. Provide voice, image and camera services. When you use our voice, image and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.

We comply with legal obligations for the use of personal information to comply with laws.  Collection of sellers information regarding place of establishment and bank account information for identity verification and other purposes.  Use personal information to communicate in relation to Superior Productions Services via phone, email, chat, text, etc.

Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Superior Production, and others.  We may also use scoring methods to assess and manage credit risks.

To enable our systems to recognize browsers or device and to provide and improve Superior Productions  Services, we use cookies and other identifiers.

Business Transfers
As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice unless, of course, the customer consents otherwise. Also, in the unlikely event that all of its assets are acquired, customer information will of course be one of the transferred assets.

We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Superior Productions, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.  Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

Security and privacy

We work to protect the security of your personal information during transmission by using encryption protocols and software.  We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.  We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.  Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs. Click here for more information on how to manage the security settings of your device.

It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your Superior Productions account that is not used for other online accounts. Be sure to sign off when finished using a shared computer. Click here for more information on how to sign off.

What About Advertising?

Superior Productions Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services.  We provide ad companies with information that allows them to serve you with more useful and relevant and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie, a device identifier, or a code derived from applying irreversible cryptography to other information like an email address. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that event so that you will not be served an ad to download the app again. Some ad companies also use this information to serve you relevant ads from other advertisers. page.

Children
Superior Productions does not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18, you may use Superior Productions Services only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child’s parent or guardian.

Removing Personal information
As per applicable laws, you may have the right to request access to or delete your personal information.  Depending on your data choices, certain services may be limited or unavailable.  Please contact Customer Service.